Terms of Service
Effective Date: 13/10/2025
Welcome to J.J Kitchen (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, online ordering system, and any related services provided by J.J Kitchen.
By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1. Use of Our Services
You may use our services only if you are at least 18 years old or have the involvement of a parent or guardian. You agree to use the website for lawful purposes only.
What You Can Do:
- Browse our menu
- Place orders for delivery, takeaway, or dine-in
- Contact us for support or inquiries
- Subscribe to promotions or updates
What You Can’t Do:
- Misuse or tamper with the website
- Use bots or automated systems to place fake orders
- Post offensive, false, or misleading information
- Violate any applicable local or international laws
2. Orders and Payment
When placing an order:
- You confirm all information provided is accurate and complete.
- You agree to pay the full amount as displayed during checkout.
- Payments are processed securely via our third-party payment provider.
Once an order is placed, we will send you a confirmation. We reserve the right to refuse or cancel an order for any reason, including but not limited to: product unavailability, errors in pricing, or suspected fraud.
3. Cancellations and Refunds
We strive to ensure your satisfaction with every order.
- Cancellations: If you need to cancel an order, please contact us immediately. Cancellations are only accepted before food preparation begins.
- Refunds: Refunds are handled on a case-by-case basis. Please contact us within 24 hours of your order if there is an issue. Approved refunds will be processed to the original payment method.
4. Allergies and Food Information
At J.J Kitchen, we take food safety seriously. However, our dishes may contain allergens such as nuts, dairy, shellfish, or gluten. It is your responsibility to inform us of any allergies before placing an order.
We do not guarantee that our food is free from cross-contamination.
5. Intellectual Property
All content on this site—including text, images, logos, menus, and branding—is the property of J.J Kitchen or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or modify any part of the site without our written permission.
6. Third-Party Services
Our website may link to third-party services (e.g., delivery platforms or payment processors). We are not responsible for their content, policies, or services. Use them at your own risk.
7. Limitation of Liability
To the maximum extent permitted by law, J.J Kitchen is not liable for any damages arising from:
- Use of or inability to use our website or services
- Food allergies or reactions
- Delays in delivery due to third-party services
- Errors in order processing or pricing
8. Modifications
We reserve the right to update these Terms at any time. When we do, we will revise the “Effective Date” at the top of the page. Continued use of our services after changes are posted means you accept the updated Terms.
9. Governing Law
These Terms are governed by the laws of [Insert Country/State]. Any disputes shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
10. Contact Us
For questions or concerns regarding these Terms or your experience with J.J Kitchen, please contact us:
📧 Email: drelizabethbuba@gmail.com
📞 Phone: 07459005224
🏠 Address: 41 Cowane Street, FK8 1JW
Taste the Culture. Taste the Authenticity. Taste J.J Kitchen.